Privacy

As of June 26, 2024

1. SUBJECT MATTER AND SCOPE OF APPLICATION

This Privacy Policy provides information about which personal data is collected during individual processing operations and how and for what purposes this personal data is processed.

This Privacy Policy provides information on data processing when visiting the website, but also when using the Speed Kit dashboard and in other contexts, e.g. processing the data of customers, applicants and when participating in video conferences.

Your personal data will always be processed in accordance with the statutory data protection regulations and this Privacy Policy.

2. CONTROLLER AND DATA PROTECTION OFFICER

Controller is Baqend GmbH, Stresemannstraße 23, 22769 Hamburg, Germany, Tel. +49 (0)40 6094 0539, e-Mail: info@baqend.com (hereinafter „Baqend“).

The data protection officer of the Controller. Rechtsanwalt Christian Schmoll, can be contacted at privacy@baqend.com.

3. VISITING THE WEBSITE

3.1 Hosting and Log Files

Each time the website is accessed, thesystem automatically collects data and information from the computer system oft he accessing end device. The following data is recorded or logged:

IP address of the calling computer
Operating system of the calling computer
Browser version of the calling computer
Name of the retrieved file/website
Date and time of retrieval
Transferred amount of data
Referring URL

This data is processed in order to be able to present the website, to ensure the security, availability and integrity of the website (e.g., detection and defense against DoS attacks or access by bots), to improve the quality and presentation of the website, to be able to identify and correct errors and for statistical purposes. This data is regularly deleted after a few days.

The legal basis for this data processing is the legitimate interest of the Controller in the above-mentioned purposes.

The website is hosted by a service provider on the basis of a data processing agreement. Personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards on request.

3.2 Speed Kit

The website uses the tool Speed Kit, provided by Baqend GmbH, Stresemannstr. 23, 22769 Hamburg, Germany. The provider acts as a data processor on the basis of a data processing agreement.

Speed kit is used to accelerate the delivery or display of the website in the browser of the website visitor.

Speed Kit also uses cookies. These cookies are required for security purposes, in particular to detect bots and prevent DDoS attacks, and are also required to analyse the performance of Speed Kit and detect misconfigurations at an early stage. The storage period for cookies is six months.

Speed Kit does not create any personal profiles and no marketing or retargeting purposes are pursued. Speed Kit also uses a Content Delivery Network (CDN) as part of the acceleration process. A CDN accelerates the provision of website content by temporarily storing the content on numerous servers and transmitting it to the user from the server that is geographically closest to the user, thus enabling the content to be provided as quickly as possible.

The legal basis for this data processing is the Controller's legitimate interest in accelerating the delivery or display of the website and the associated optimization of the website experience of website visitors. If consent has been obtained, the expressly granted consent, which can be revoked at any time, constitutes the legal basis.

3.3 Content Delivery Network for the Website

The website uses a Content Delivery Network (CDN) to increase the security and delivery speed of the website. A CDN is a network of distributed servers that is able to deliver optimized content to users. For this purpose, personal data can be processed in server log files of the CDN provider.

Since a CDN is a network of servers that are often distributed worldwide, the use of a CDN may result in the transfer of personal data to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards upon request.

The legal basis for this data processing is the legitimate interest of the Controller in the above-mentioned purposes.

3.4 Cookies

Cookies are used on the website. Cookies are pieces of information that are transferred from our web server or third-party web servers to the browser of the website visitor and stored there for later retrieval. Cookies can be small files or other types of information storage. Information is stored in cookies that is generated in connection with the specific end device used. Cookies contain a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. A cookie also contains information about its origin and the storage period. However, this does not mean that the identity of the website visitor can be obtained directly from a cookie.

When you visit the website, cookies are set that are absolutely necessary for the operation of the website. These absolutely necessary cookies may, for example, be cookies that are required to display the website with a content management system, that are used to recognize language settings or that are used to document whether consent has been given to the setting of further (optional) cookies or whether such storage has been rejected. The strictly necessary cookies, including their purpose and storage or deletion period, are explained below and also in the cookie banner that is displayed when the website is accessed.

Optional cookies are also used, for example, to collect additional information about the interests of visitors to the website or their usage behavior in order to analyze and optimize the website and customer interactions in general.

Optional cookies, including their purpose and storage or deletion period, are explained below and also in the banner that is displayed when the website is accessed. Optional cookies are only set if you have expressly consented to the setting of optional cookies.

Consent Management (CookieFirst)

Where legally required, the website uses the Consent Management Platform ("CMP") CookieFirst from the provider Digital Data Solutions B.V. in the Netherlands. The provider acts as a data processor on the basis of a data processing agreement.

CookieFirst is used to inform website visitors about the cookies used on the website and to request consent to the use of optional cookies and, if necessary, to document this.

When the website is accessed, the IP address and information about the browser and the end device used ("device fingerprint") are transmitted to the CookieFirst provider.

A permanent cookie may be stored in the browser to store the status of consent (which cookies have been consented to).

The legal basis for this data processing is initially the Controller's legitimate interest in obtaining the consent of website visitors to the storage of optional cookies as part of the provision of the website. If such consent has been given, the legal basis for the processing of the data for consent is the fulfillment of the legal obligation to obtain and document consent for this.

3.5 Videos (YouTube)

YouTube videos are embedded on the website. These are provided by Google Ireland Ltd. in Ireland via a plugin. The provider acts as a data processor on the basis of a data processing agreement.

When a website with the YouTube plugin is accessed, a connection to Google is inevitably established and the IP address of the website visitor is transmitted to Google.

Personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards on request.

The legal basis for this data processing is the Controller's legitimate interest in the integration of videos and the associated optimization of the interactivity of the website and customer interactions.

3.6 Web Analytics (Google Analytics)

The website uses the web analytics service Google Analytics provided by Google Ireland Limited in Ireland. The provider acts as a data processor on the basis of a data processing agreement.

Google Analytics uses JavaScript tags to collect information about the use of the website. Google Analytics uses cookies to collect information on the interactions of visitors to the website with the website.

As part of the use of Google Analytics, the IP address of visitors to the website, information about the use of the website, browser type and version, operating system used, the previously visited page and the time of the server request are transmitted to Google servers and processed there.

The IP addresses of users collected are truncated within the EU before being transmitted to the USA. Only in exceptional cases, in the event of technical faults in Europe, will the unabridged IP address be transmitted to Google in the USA and abbreviated there. The transmitted IP addresses are not merged with other Google data.

Accordingly, personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards on request.

The legal basis for this data processing is the express consent of the website visitor.

3.7 Web Analytics (Plausible)

The website uses the web analytics service Plausible provided by Plausible Insights OÜ in Estonia. The provider acts as a data processor on the basis of a data processing agreement.

The use of the website is statistically analyzed in order to better understand how visitors use the website and to be able to continuously improve the website and the content and services offered. The data collected is used to create aggregated usage reports.

When using the web analysis service Plausible, the following data is collected

IP address of the user's accessing system,
the website accessed and the subpages accessed
the website from which the user accessed the website (referrer)
the time spent on the website,
the frequency of visits to the website

Plausible does not set a cookie but uses a so-called device fingerprinting process. The following information is stored in the device fingerprinting process Browser language, operating system, browser used, browser plugins.

The data collected is stored hashed for 24 hours so that the website visitor can be recognized as a unique visitor on the next visit.

The legal basis for this data processing is the Controller's legitimate interest in analysing the use of the website by its visitors and the continuous improvement of both the content and technical aspects of the website in accordance with the specific interests of visitors.

3.8 Hubspot

The website uses the service HubSpot, provided by HubSpot, Inc. in the USA. HubSpot is an integrated online marketing service from which various aspects of performance are utilized and deployed. Specifically, this involves email marketing (see below), chat and ticketing (see below), contact management (in particular user segmentation & CRM), landing pages and contact forms and recording and analyzing the origin of traffic and individual website visits.

HubSpot uses cookies to store and analyze the personal data of website visitors, in particular the user's activity, in particular which websites were visited and which elements were clicked on, as well as the IP address and device and browser information.

If, as shown below, an email newsletter has been subscribed to or a white paper has been downloaded or a website performance test has been carried out, HubSpot can be used to link the visits of a website visitor with the personal details (name/email address) in order to be able to inform website visitors individually and in a targeted manner about relevant topics.

The legal basis for this data processing is the express consent of the website visitors, which can be revoked at any time.

4. USING THE OPERATIONS PLATFORM

4.1 Data Processor when Using Speed Kit

Speed Kit customers use Speed Kit to speed up the delivery and display of their websites in the website visitor's browser.

As part of the use of Speed Kit, it is technically necessary for the accelerated delivery or display of the websites that the URL address called up (without personal components) and the IP addresses of the website visitors are transmitted to us as the provider of Speed Kit. The IP addresses are immediately anonymized and Speed Kit then only processes anonymous user or session IDs. Speed Kit also uses cookies. These cookies are required for security purposes, in particular to detect bots and to prevent DDoS attacks and are also required to analyze the performance of Speed Kit and to detect misconfigurations at an early stage. The storage period for cookies is six months.

As the provider of Speed Kit, we act as a data processor on the basis of a data processing agreement when providing Speed Kit to customers.

4.2 Controller when Using Speed Kit

4.2.1 Creating an Account

If users set up or have an account set up for the use of the Speed Kit Dashboard or register as an invited user, Baqend processes the data of the users as Controller in order to enable them to use the Speed Kit Dashboard. This involves processing the user's surname and first name, address(es), contact data (e.g. email address, telephone number), contract data (e.g. subject matter of the contract, term), payment data and data required for the provision of the services.

The data is processed for as long as the respective account is used. If an account is closed/deleted, the data processed via the account will be deleted (subject to any retention obligations, see "Retention and deletion" below).

The legal basis for this storage and processing is the fulfillment of the contract and/or the Controller's legitimate interest in providing the application/platform and checking compliance with the terms of use.

4.2.2 Usage Analysis

In order to better understand how users use the Speed Kit Dashboard and to continuously improve the Speed Kit Dashboard and the services offered by Baqend, Baqend collects and analyzes the use of the Speed Kit Dashboard by users. The data processed is used to create aggregated/anonymized usage reports.

Heatmap (Hotjar)

The Hotjar web analysis service from the provider Hotjar Ltd. in Malta is used to analyze usage within the Speed Kit dashboard. The provider acts as a data processor on the basis of a data processing agreement.

Hotjar enables an analysis of the use of the Speed Kit dashboard by using cookies and a script to collect and process data on the use of the Speed Kit dashboard and on the behavior of users and the end devices used (in particular the IP address of the end device (in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language). Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or Baqend to identify individual users or merged with other data about individual users. The data collected can be used to analyze user interactions with the Speed Kit dashboard, for example by creating heat maps.

The legal basis for this data processing is the express consent of the users of the Speed Kit dashboard, which can be revoked at any time.

4.2.3 Chat Function and Ticketing

When creating support tickets and during live chat, the contact details and other content you provide will be processed. This processing is carried out to manage and process your support request.

An external service provider is used as a data processor for the ticketing system and live chat on the basis of a data processing agreement.

Personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. Proof of these appropriate safeguards will be provided on request.

The legal basis for this storage and processing is the fulfillment of the contract and/or the Controller's legitimate interest in communicating with users of the application/platform and the efficient processing of support requests.

4.2.4 Transactional Messages

For the sending of transactional messages by email in connection with the use of the application/platform, an external service provider is used as a data processor who carries out the email dispatch and ensures the deliverability of the emails.

Personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. Proof of these appropriate safeguards will be provided on request.

The legal basis for this processing is the performance of the contract and/or the Controller's legitimate interest in communicating with users of the application/platform.

5. CHAT, TICKETING AND SUPPORT

When chatting on the website or as part of the platform, when making support requests or creating support tickets and when processing requests, the personal data provided, the user's contact details and the other content and information provided are collected and processed in order to manage, process and document the respective request. In addition, information about the browser, the IP address and the location of the respective user is processed.

An external service provider is used as a data processor for the chat and the ticketing system.

The legal basis for this storage and processing is the performance of the contract or the implementation of pre-contractual measures and/or the Controller's legitimate interest in the provision of services and communication with the users of the website or platform and the provision of optimal support for the users of the platform or visitors to the website.

6. PROSPECTS, CUSTOMERS AND SERVICE PROVIDERS (CRM)

If you contact us, e.g. by email, via a contact form or via a live chat, the information you provide will be processed for the purpose of handling your inquiry.

We need the information requested in a contact form or live chat in order to process your inquiry, address you correctly and send you an answer.

We process the data of our customers, service providers and suppliers as part of the provision of our contractual services. This may involve processing inventory data (e.g. surname and first name of the contact person(s), address), contact data (e.g. email address, telephone number), contract data (e.g. subject matter of the contract, term), payment data and data that is collected as part of the provision of services and/or is necessary for the provision of services.

Inquiries and customer relationships are regularly processed in our CRM system. The data processed (surname, first name, title, postal address, date of birth if applicable, your specific interest in our products and services and your interactions with us) may also be used by us for direct marketing purposes, in particular for postal advertising, in compliance with legal requirements.

The legal basis for this data processing is the Controller's legitimate interest in communicating with customers, service providers, suppliers, interested parties, visitors to the website and other third parties, in maintaining relationships with interested parties, customers and service providers and in marketing the products and services. If the contact is aimed at the conclusion of a contract or takes place in the context of the performance of a contract, the legal basis for the processing is the fulfillment of the contract or the implementation of pre-contractual measures.

7. E-MAIL NEWSLETTER

7.1 Registration

You can register on the website to receive an e-mail-newsletter. When you register, the data from the input screen, the IP address of the accessing computer and the date and time of registration are collected and stored.

The so-called "double opt-in" procedure is used to verify that a registration for the sending of a newsletter is made by the actual owner of an e-mail address. In this process, a confirmation e-mail is sent to the registered e-mail address after an e-mail address has been registered. Registration for the newsletter is only completed when a confirmation link contained in the confirmation email is activated. The IP address of the accessing computer and the date and time of activation of the confirmation link are also collected and stored.

You can unsubscribe from the newsletter at any time by using the unsubscribe link contained in each newsletter or by contacting the Controller using the contact details provided above.

The legal basis for the processing of data as part of the registration and sending of the email newsletter is your express consent, which can be revoked at any time.

Please note that if consent is withdrawn, the consent data will be stored until the statutory limitation period expires to enable the Controller to defend itself legally if necessary. The duty of accountability and proof takes precedence over the duty of erasure for this period. The legal basis for this retention of consent data is the fulfillment of a legal obligation (accountability) and the Controller's legitimate interest in a potential legal defense.

7.2 E-mail Newsletter for Existing Customers

If you register as a user of the platform and enter your e-mail address, it may be used to send you an e-mail newsletter, provided you have not objected to such use. Only direct advertising for our own similar goods or services is sent via the e-mail newsletter as part of an existing customer relationship. You can object to the use of your email address for this purpose at any time, without incurring any costs other than the transmission costs according to the basic rates, by using the unsubscribe link contained in each email newsletter or by contacting the Controller using the contact details given above.

The legal basis for sending the email newsletter as part of an existing customer relationship is the Controller's legitimate interest in carrying out direct marketing measures.

Please note that in the event of an objection to the further sending of the email newsletter as part of an existing customer relationship, the consent data will be retained until the expiry of the statutory limitation period in order to enable the Controller to defend itself legally if necessary. The obligation to provide accountability and evidence takes precedence over the obligation to delete data for this period. The legal basis for this retention of consent data is the fulfillment of a legal obligation (accountability) and the Controller's legitimate interest in a potential legal defense.

7.3 Newsletter Analytics/Tracking

A statistical analysis of usage data can be carried out for the email newsletter. For this purpose, the openings of the e-mail and the internal clicks are collected and stored. This information is used to measure and optimize the success of the email newsletter campaigns by making the content of the email newsletters more interesting and relevant for the target group.

The legal basis for this analysis is the consent expressly granted and revocable at any time.

7.4 Newsletter Service Provider

An external service provider is used as a data processor to send and analyze the email newsletter.

8. SOCIAL MEDIA

8.1 Social Media Buttons

Social media buttons of various social media networks (e.g. Linkedin, Instagram, Twitter and Facebook) are integrated on our website.

If you click on one of these social media buttons, you will be redirected to our pages on the respective social media network. In this case, the provider of the respective social media network receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the respective social media network or are not logged in there. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider. If you click on a social media button and are either logged in to the respective social media network or then log in to the page of the respective social media network, the transmitted information can be assigned to your account with the social media network.

For information on the purpose and scope of data collection and processing by the providers of the respective social media network, the provider identification, a contact option and your rights and setting options for data protection, please refer to the respective privacy policy of the providers of the social media networks.The legal basis for the integration and use of social media buttons is Art. 6 (1) lit. f) GDPR. Our overriding legitimate interest is the marketing of our offers and our website.

8.2 Social Media Pages

We maintain a publicly accessible profile on various social media networks (e.g. Linkedin, Instagram, Twitter and Facebook).

If you visit our social media pages and are logged in to the respective social media network, the provider of the respective social media network can analyze your usage behavior and assign the information collected to your account with the social media network and enrich it there. Even if you are not logged in or if you do not have an account with the respective social media network, personal data may be collected by the provider of the respective social media network, for example your IP address or data collected via a cookie.

The operators of the social media networks can use this data to create user profiles. Based on your user profile, you can then be shown interest-based advertisements both on the websites of the social media network and on other websites.

If you visit one of our social media pages, we are jointly responsible with the provider of the social media network for the collection and processing of your personal data that takes place there. For information on the collection and processing of your personal data that takes place there, we refer you to the privacy policy of the respective social media network.

You can assert your data subject rights in accordance with Chapter III. of the GDPR (right to information, correction, deletion, restriction of processing, data portability, etc.) both against us and against the provider of the respective social media network. In this context, we would like to point out that we can only influence the processing of personal data and the implementation of data subject rights within the framework of our social media pages within the scope of the possibilities made available to us by the respective provider.

The legal basis for our use of social media pages is Art. 6 (1) lit. f) GDPR. Our overriding legitimate interest is the presence and marketing of our products and services on the Internet.

9. ONLINE MEETINGS AND WEBINARS

When participating in an online meeting or a webinar offered or conducted by the Controller, the personal data of the participants is processed.

When participating in an online meeting or webinar, various categories of data are processed. The scope of the data also depends on what data the participants provide about themselves and as part of their participation.

When participating in an online meeting or a webinar, at least a name must regularly be provided when registering. However, a pseudonym can also be used. The IP address of the participants is also processed to enable participation. Login information and device/hardware information is also processed. Furthermore, if specified, the participant's email address and profile picture will be processed. In the case of participation by telephone, the telephone number and, if applicable, the IP address are processed, if transmitted.

When participating in an online meeting or a webinar, if the participant has activated the microphone and/or a camera on the end device, the participant's image and sound data will be processed as part of the participation. If the screen is shared, the information from this screen share is also processed. Participants are free to activate the microphone, camera or screen share.

Audio and video recordings of online meetings or webinars can be created. In this case, the data of all audio, video and presentation recordings will be processed. There will always be a reference to the recording if one is made and, if necessary, the explicit consent of the participants will always be obtained for the recording.

It is also possible to use the chat, question or survey functions in online meetings or webinars. In this respect, the text entries made by the participants are processed in order to display them in the respective online meeting or webinar and, if necessary, to record them.

An external service provider is used as a data processor to conduct and, if necessary, record online meetings and webinars.

The legal basis for this processing is the fulfillment of the contract or the implementation of pre-contractual measures, provided that the implementation and participation in the online meeting or webinar within the framework of an existing contractual relationship is necessary for the fulfillment of the contract or is aimed at the conclusion of a contract. This is regularly the case for employees, customers, interested parties, service providers and suppliers. Otherwise, the legal basis for processing is the Controller's legitimate interest in efficient communication, both internally and with external stakeholders.

10. JOB APPLICATIONS

10.1 Active Sourcing

We carry out so-called active sourcing measures to identify promising potential employees on the external labor market and actively contact potential applicants and employees. The purpose of data processing is recruitment, e.g. by individually drawing the attention of promising candidates to job vacancies in our company.

We collect the following categories of data for active sourcing: Surname, first name, gender, contact details, education, professional experience, qualifications, salary data, application data, non-professional experience and interests and other information resulting from public profiles on social networks, in particular LinkedIn and Xing, and/or from other publicly accessible sources on the internet.

All personal data processed in the context of active sourcing is collected from generally/publicly accessible sources on the Internet, in particular from social networks such as LinkedIn and Xing.

The legal basis for the collection and processing of publicly accessible data in the context of active sourcing is the Controller's legitimate interest in identifying, approaching and recruiting the best possible employees for the company.

10.2 Application Process

We collect and process personal data from applicants for the purpose of carrying out the application process.

If we conclude an employment contract with an applicant, the data transmitted will be processed for the purpose of implementing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded, the application documents will be deleted immediately after the end of the application procedure, provided that there is no overriding legitimate interest in deletion, such as the defense against claims or the preservation of evidence in accordance with equal treatment and anti-discrimination laws.

The legal basis for this storage and processing is the implementation of pre-contractual measures.

10.3 Talent Pool

If the applicant has consented to a longer storage of his/her data, we will store the data submitted as part of the application in our talent pool for a further 2 years after the end of the application process in order to identify future positions of potential interest to the applicant and, if necessary, contact the applicant in this regard. After this period, the data will be deleted.

Such consent to the storage of application data in our talent pool can be withdrawn at any time for the future. To do so, please send us an email to the contact details provided above.

The legal basis for the storage of application documents in our Talent Pool is, where applicable, the explicit consent of the applicant, which can be revoked at any time.

10.4 Compliance/Sanctions Screening

Applicants who are shortlisted as part of the application process may be subject to an initial compliance check. The compliance check involves a comparison of the applicant's name and address with relevant sanctions lists, in particular on the basis of the EU anti-terrorism regulations.

To carry out the compliance/sanctions list screening, we use an external service provider as a data processor on the basis of a data processing agreement.

The legal basis for this storage and processing is, if there is a legal obligation to carry out a compliance/sanctions list screening, the fulfillment of the legal obligation. In individual cases, depending on a balancing of interests, compliance/sanctions list screening can also take place if there is no mandatory legal obligation. In this case, the legal basis is our legitimate interest in avoiding potential sanctions by foreign authorities.

11. VIDEO SURVEILLANCE

Some of our production sites are monitored by video. This monitoring is clearly indicated by signs. The legal basis for this storage and processing is Art. 6 (1) lit. b) GDPR. The purpose of video surveillance and our legitimate interest is to safeguard the rights of the home, to protect our employees from dangerous situations, to protect our property, in particular our business premises including equipment, and to preserve evidence after criminal offences. Only the management has access to the records. In individual cases, the records may be passed on to criminal prosecution authorities in accordance with their purpose. The deletion of the data is carried out by the system after 7 working days, provided that there are no incidents in the sense of our legitimate interest, which make a longer storage necessary.

12. MERGERS AND ACQUISITIONS (M&A)

If we are involved in a restructuring, acquisition, asset sale, merger, financing, transfer of services to another provider, due diligence, insolvency or receivership, your personal data may be transferred to third parties to the extent legally permitted in connection with and as part of the relevant legal process, subject to the basic principles of data protection law.

13. AGE RESTRICTION

This website is not intended or designed for use by children under the age of 16. We do not knowingly collect personally identifiable information from or about anyone under the age of 16.

14. RECIPIENTS OF DATA

Within the Controller's organization, access to data is granted to those internal departments or organizational units that need it to perform their tasks, if necessary to fulfill contracts, for data processing based on the consent of the data subject(s) or to protect overriding legitimate interests.

Data will only be passed on to third parties in accordance with legal requirements. Your data will only be passed on to third parties if this is necessary for contractual purposes or to safeguard our overriding legitimate interest in the effective performance of our business operations.

If we use service providers or third-party providers to provide the website or other services, we take suitable legal precautions and appropriate technical and organizational measures to ensure the protection of your personal data.

15. DATA SUBJECT RIGHTS

Within the scope of the legal requirements, data subjects have the following rights with regard to the processing of personal data:

15.1 Right of Access

Data subjects have the right to request information about the personal data processed about them.

15.2 Right to Rectification

Data subjects have the right to request the rectification of inaccurate personal data concerning them. They also have the right to request the completion of incomplete personal data.

15.3 Right to Erasure

Data subjects have the right to request the erasure of personal data concerning them.

15.4 Right to Restriction of Processing

Data subjects have the right to request that the processing of personal data concerning them be restricted.

15.5 Right to Object to Processing

Data subjects have the right to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or which is based on a legitimate interest. In this case, the data will no longer be processed unless the Controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

In addition, data subjects have the right to object at any time to the processing of personal data concerning them for the purpose of direct marketing; this also applies to any profiling insofar as it is associated with such direct marketing.

15.6 Right to Withdraw a Consent

Data subjects have the right to withdraw their consent if they have given their consent for processing.

15.7 Right to Data Portability

Data subjects have the right to receive the personal data concerning them, which they have provided to a Controller, in a structured, commonly used and machine-readable format ("data portability") and the right to transmit those data to another Controller.

15.8 Exercising the Rights

The rights of data subjects can be exercised by notifying the Controller or, where applicable, the Data Protection Officer using the contact details provided above.

15.9 Right to Lodge a Complaint with the Data Protection Supervisory Authorities

If data subjects believe that the processing of personal data concerning them breaches data protection law, they have the right to lodge a complaint with a data protection supervisory authority.

16. MANDATORY INFORMATION AND PROFILING

The provision of personal data is neither legally nor contractually required. There is no obligation to provide personal data, however, the provision of personal information is necessary for the conclusion of a contract insofar as certain information is mandatory in order to conclude (and execute) a contract.

Automated decision-making, including profiling, is not carried out.

17. RETENTION AND DELETION

We adhere to the principles of data avoidance and data economy and only store your personal data for as long as is necessary to achieve the respective purpose of the data processing purposes or as stipulated by the storage periods provided by law.

If the purpose of storage no longer applies or if a storage period provided for by law expires, the personal data will be routinely anonymized or deleted in accordance with the statutory provisions.

18. INFORMATION SECURITY

We take appropriate technical and organizational measures in accordance with the state of the art to ensure a level of protection for the personal data we process that is appropriate to the risk of the respective processing and to protect the data we process against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

Our website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as orders, inquiries or payment data that you send to us.

Our employees receive regular training on data protection and information security and are committed to confidentiality and data protection.

A restrictive rights and roles concept on a "need to know" basis ensures that employees only have access to the personal data they absolutely need to perform their duties.

19. AMENDMENT OF THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy from time to time so that it always complies with current legal requirements and/or in order to implement changes to our services in the Privacy Policy, e.g. when introducing new services. When visiting the website or using our services, the current privacy policy always applies.

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